Terms & Conditions

1. Acceptance of These Terms

Welcome to Jugno.ai. The Jugno.ai website is operated by Racketail Solutions and Technologies Pvt Ltd ("Racketail", "we", "us" or "our").

By accessing or using this website, you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions and any applicable policies referenced on this website.

If you do not agree with these terms, please do not use the website.

2. Use of the Website

The website is provided primarily to introduce Jugno.ai products, solutions, technologies and related information and to enable visitors to contact us or request further information.

You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.

3. Information and Enquiries

Information submitted through contact forms or other enquiry channels should be accurate and provided by you or with appropriate authority to provide it.

Submission of an enquiry does not create a contractual relationship, purchase commitment, partnership, employment relationship or other obligation unless separately agreed in writing by the relevant parties.

4. Intellectual Property

Unless otherwise indicated, the content of this website, including text, graphics, logos, visual elements, product names, designs, layouts and other materials, is owned by or licensed to Racketail and is protected by applicable intellectual property laws.

Jugno.ai, Jugno Pulse, Jugno Echo and Jugno Core are product and brand names associated with the Jugno.ai business. Nothing on this website grants you a licence or ownership interest in our intellectual property except where expressly stated.

You may view and use website content for legitimate informational and business evaluation purposes. You must not reproduce, redistribute, modify, publish or commercially exploit website content without appropriate permission.

5. Third-Party Websites and Services

The website may contain links to websites, applications or services operated by third parties. Such links are provided for convenience and do not necessarily constitute an endorsement, sponsorship or recommendation.

Third-party services are governed by their own terms, policies and practices. We are not responsible for third-party websites or services that are outside our control.

6. Website Information

We aim to keep the information presented on the website useful and current. However, product descriptions, technical information, features, availability and other website content may change over time.

Website content should not be interpreted as a binding product specification, quotation, service-level commitment or contractual offer unless expressly provided as such in a separate written agreement.

7. Website Availability

We may modify, suspend, restrict or discontinue any portion of the website from time to time for maintenance, security, technical, operational or business reasons.

We do not guarantee that the website will always be available, uninterrupted or free from errors.

8. Prohibited Use

You must not use the website to:

• Violate applicable laws or regulations
• Attempt to gain unauthorised access to our systems
• Introduce malware, malicious code or harmful content
• Interfere with website availability or security
• Scrape or systematically copy content for unauthorised commercial purposes
• Misrepresent your identity or authority
• Use the website in a manner that infringes the rights of others

9. Disclaimer

To the extent permitted by applicable law, the website and its content are provided on an "as is" and "as available" basis.

We make no representation that the website will be uninterrupted, error-free, completely secure, or suitable for every particular purpose.

Information available on this website is general information and should not be treated as professional, legal, financial, safety or other specialised advice.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Racketail and its affiliates, officers, employees, contractors and service providers will not be liable for indirect, incidental, special, consequential or punitive losses arising from or relating to use of, or inability to use, the website.

Nothing in these Terms & Conditions excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

11. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Racketail and its affiliates, officers, employees and service providers from claims, losses, liabilities, damages and reasonable costs arising from your unlawful use of the website, violation of these Terms & Conditions, or infringement of another person's rights.

12. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to the website, our services, applicable laws or our business practices.

Updated terms will be published on this page with a revised "Last Updated" date. Your continued use of the website after an update indicates acceptance of the revised terms to the extent permitted by applicable law.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, subject to applicable mandatory legal requirements.

Any dispute arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the competent courts as applicable under Indian law.

14. Contact Us

If you have questions regarding these Terms & Conditions, please contact us.