1. Scope
This Privacy Policy applies to the Jugno.ai website, including pages, forms and other online interactions operated by Racketail Solutions and Technologies Pvt Ltd ("Racketail", "we", "us" or "our").
It describes how information may be collected, used, disclosed, stored and protected when you visit our website, contact us, request a demonstration, or otherwise interact with our online services.
2. Information We Collect
Information you provide
When you contact us or submit an enquiry, we may receive information such as:
- Name
- Company or organisation
- Designation or role
- Email address
- Telephone number
- Country or location information you choose to provide
- Industry and product interests
- Information included in your enquiry or requirements
Technical information
When you visit our website, technical information may be automatically processed by our hosting, security, analytics or other website infrastructure. This may include information such as IP address, browser type, device information, pages visited, referring pages and approximate usage information.
3. How We Use Information
Information received through the website may be used for purposes including:
- Responding to enquiries and requests for demonstrations
- Understanding customer requirements
- Communicating about Jugno.ai products and services
- Providing requested information or support
- Operating, maintaining and improving the website
- Protecting the website and our systems against misuse or security threats
- Meeting applicable legal and regulatory obligations
We do not use personal information for purposes materially unrelated to the reason for which it was collected without an appropriate legal basis or notice where required.
5. Data Security
We take reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore avoid submitting sensitive information through general website forms unless specifically requested through an appropriate secure channel.
6. Data Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve enquiries or disputes, comply with legal obligations, and protect our legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it is processed.
8. Third-Party Services
The website may contain links to third-party websites or may use third-party infrastructure and services. Third-party websites and services operate under their own privacy policies and terms.
We recommend reviewing the privacy practices of any third-party website before providing information to it.
9. Your Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to request access, correction or deletion of information, or to raise a concern about how your information is being handled.
Requests can be made using the contact information below. We may need to verify the identity of the requester before processing certain requests.
10. Children's Privacy
Jugno.ai is intended primarily for business and professional use. We do not knowingly request personal information from children through the website for purposes unrelated to the services described on the website.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
The revised version will be published on this page with an updated "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us.
Racketail Solutions and Technologies Pvt Ltd
Jugno.ai
Email:
contact@racketail.com
Phone:
+91 87088 19846